- Very comfy
- Beware of bad traffic in the morning
- We couldn’t find the super nice booth but they called us. Thanks!
- Good AC, Good bus
Bus Express, Super Nice Express, Sep 24, 2023
Comfortable bus and sympathetic driver, however, a compliance with Super Nice Express who works from the office in Boon Lay was very rude, it seemed that I was doing me a favor and could not give clear instructions on the boarding on the bus.
Bus Express, Super Nice Express, Aug 13, 2023
Very fast , from Singapore to kuala lumpur
In 5 hours .
I very happy
Supernice is good
Bus Express, Super Nice Express, Jul 26, 2023
We booked a VIP bus at 10:00 that showed it should take 5hrs.
Arrived at the pick up point half an hour early as advised, to be told our type of ‘vip’ bus wouldn’t be there until 1pm but there was space on the bus about to leave, which was just a normal coach.
Advised we would arrive in KL around 3-4pm.
Our coach left at 9:40 and arrived in KL 19:30.
It took almost 3 hours to get through the border due to very long traffic queues and then long queues for passport control.
The bus was fine if the journey had been 5hrs but for 10hrs it was too cramped.
I cannot see how this journey could have happened any quicker so would advise to expect the longer advertised time for the buses rather than 5hrs.
Disappointing to pay more and end up with the cheaper service.
Driver was patient at crossings at waited for everyone’s return. One stop at a service station around 2 hrs before KL.
Bus VIP, Billion Stars Express, Jun 4, 2023
Good trip. But there was really no reason to be waiting at the departure location 30 minutes prior to departure time. Five minutes before would be fine. I noted that the bus did leave promptly on time.
Bus Express, Transtar Travel, May 25, 2023
The drivers speaks so loud during the all travel
Bus VIP 24, Sri Maju Group, Mar 28, 2023
Bus was lovely, spacious, very good AC. Trip took an extra hour due to traffic by the boarder but otherwise was good! Make sure to exchange the 12go voucher for the actual ticket. We arrived in plenty of time and someone showed us where to go.
Bus VIP 24, Sri Maju Group, Mar 16, 2023
It was ok. Took longer than 5 hours tho. Old and dirty bus, but for the price I let that slide. Overall okay, not too bad. Great alternative if you’re on a budget! ONE THING THO, be aware that there will be stops at the border, which takes some time (passport etc), and there is gonna be a long «food/toilet» break at a food hall. This requires cash, every stand and food place in there only accepts cash. THERE IS NO ATM THERE. We were not aware before travelling, so make sure you have some Malaysian Myr, if not you will end up starving and bring thirsty like me and my friend. Bus drivers did also either speak and understood english, some words but…
Bus VIP 24, Sri Maju Group, Feb 20, 2023
Arrived 4hrs later than planned, Seats were very comfy tho
Bus Express, Super Nice Express, Feb 16, 2023
I walked all over the complex and there was no bus. I messaged their support team and no one got back to me (not even 2 days later, I'm still waiting). Basically spent an hour panicking and sweating asking people where to board and no one heard of this bus and where it stopped. The ticket information is 100% wrong or they arrived extremely early or late.
I realized later i got an email the night before saying the bus was two hours ahead of schedule. So does that mean boarding was 2 hours ahead of the agreed time?? That makes no sense. Better to go to the bus station directly, not Lavender street stop, and not Billion Stars! Take Super Nice, I was very happy with them
Bus Express, Super Nice Express, Feb 3, 2023