Naga Travel

3.4
232 customer reviews
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About Naga Travel

Bus is a convenient way of travel no matter whether you need to get to a neighboring town a couple of hours away or venture further afield crossing the whole country. Whatever your budget, buses have you covered. Express buses offer the most affordable ticket price for travellers who have very little money to spend. VIP options are geared toward those who do not want to compromise on comfort. Before you jump on a bus, make sure you choose the type of service which suits you best. For a long-haul trip look for a VIP or first-class coach which provides non-stop service to your destination or just call a minor number of stations along the way. Express or local buses in many cases may prove an acceptable choice for shorter trips, but longer rides are often not the best buy. Study the timetable before going as many long-haul destinations are served by night buses, and some offer wider seats or sleeper berths for such travels. Make an online reservation for your bus ticket with Naga Travel. Other travellers’ reviews will help you to choose the best ticket and coach class.

Naga Travel Popular Stations

The main stations covered by Naga Travel’s buses include:

Naga Travel Top Destinations

Naga Travel buses ply a number of routes and here is the list of some of the most popular ones:

Naga Travel Ticket Prices & Bus Classes

One of the best things about bus travel is that you can almost tailor-make your trip adjusting it to your requirements for privacy and comfort. Different classes and types of buses cater to the different needs of travellers. The cheapest trips are normally offered by standard-class buses. They may be called local, express or ordinary. These are a good choice for shorter trips. Sleepers or VIP coaches are good both for longer and overnight trips. They may offer berths or wide soft reclining seats, sometimes with built-in massage options, blankets, soft drinks, and snacks, or more substantial meals on board or during toilet or refuelling stops. Travelling by night buses allows you to save on a hotel room, but to ensure the most comfortable ride do choose the class of your bus wisely. Prices always depend on the distance you ride and the type of coach. For some, even shorter trips, it is worth investing some extra money and buying a seat on a VIP bus as it can save you twice as much time as you spend travelling by an ordinary bus.

Travel by Bus: Pros & Cons

Pros of Bus Travel

  • Bus is the best choice to get to destinations that are not connected by rail or planes. The network of buses often covers almost the whole country, and their routes are well and long-established.
  • Opposite to air travel and sometimes rail travel, taking a bus does not require arriving at the bus station much in advance. Check-in, even on international routes, does not take much time. Luggage allowances are usually very traveller-friendly, and the fee for extra luggage, if limits are set, is normally not very high.
  • Bus tickets can be more affordable compared to air or fast train tickets. There is always a choice of ticket classes for all pockets. Cheaper standard options may be a bit slow and do not offer top comfort, but anyway acceptable and bring you to your destination. On longer routes, toilets or toilet stops as well as snacks, water, and sometimes toiletries and blankets are almost always included in the price.
  • If you are ready to spend more, some VIP coaches offer seating comparable to business class on a plane with wide soft reclining seats, blankets, fewer passengers, and many other perks to make your trip a pleasant journey.

Cons of Bus Travel

  • Newer intercity bus terminals are very often located out of the city close to bigger highways to allow buses to avoid city congestion. Unfortunately, it may create extra challenges for travellers, too. Getting to such a terminal may be a problem as in some destinations there are restrictions on vehicles allowed to enter the terminal, and you will have to use special carriers to get there. This results in higher costs as prices may be inflated. Also do calculate extra time if you are travelling during rush hours, especially if you are not familiar with the traffic situation at your starting point.
  • Buses are probably the means of transport which runs out of schedule more often than trains or planes. They are heavily dependent on the road situation which sometimes can be unpredictable – accidents, road construction works, detours, etc. This is especially true for travels during weekends, high season, or national holidays. Do keep this in mind and do not plan tight connections.
  • Travelling on certain routes or during the most popular periods may require advanced booking. Bear in mind that it is not always possible to show up at the bus station and hop on the next bus – tickets may well be all sold out, so organize your trip accordingly.
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Naga Travel Popular Routes

NaN Passengers

Naga Travel Company Reviews

C K
The pick up at the restaurant was weird. You can be there at 17.00 of you already have eaten something. The bus was very comfortable and had toilet. The crossing at the border was no problem and did not take longer than 30min. We stopped halfway, around 00:00 to eat. Do not forget your bus ticket is also a food coupon at this place.
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Bus Express, Naga Travel, Mar 16, 2020
J C
pickup location and time were unclear. Vien-pak Sleeper bus was comfortable, and cozy with 2 people sharing the bed. Pakse-don det bus service was erratic and communication was poor. Delayed for an hour because of one passenger. Arrived in one piece, so I guess it's all fine.
Bus Intercity, Naga Travel, Feb 6, 2020
D B
The bus was on-time (actually got to Luang Prabang early), but the conditions were pretty bad. The shuttle that takes you to the bus station at 18:00 didn't mention that you have to wait 2.5 hours at the station (food stalls close by the time you arrive). Also, the bus operators have no idea what assigned seats mean. It's mostly first-come first-serve and everyone ignores their ticket's seat number. It was a hassle finding a bed and the sheets smelled terrible.
Bus Express Sleeper 41, Naga Travel, Dec 13, 2019
A M
Cheap and efficient.
Bus Premium, Naga Travel, Dec 4, 2019
R A
Regular updates and reminder. Staff is nice and responsive
Bus Express, Naga Travel, Dec 3, 2019
B T
Bus was very comfortable and hardly anyone on it so we could all spread out. But very spacious anyway. Driver good enough, a bit grumpy but that’s ok. Snack pack given out. Visa process in Laos was quick. Was early to Luang Namtha BUT got dropped as bus terminal out of town and no tuk tuks or taxis at night. Had to hitch hike which as a lone female was frightening. Only time I could arrive though was 9pm. Contact your hotel before to see if they can pick you up. Other than that v good experience though.
Bus VIP 36, Naga Travel, Nov 21, 2019
J N
All fairly good but was dropped off at train station where couldn't get bus north which is where most people are heading so had to get half hour tuk tuk across town. Not very useful drop off point.
Bus Local, Naga Travel, Nov 6, 2019
M C
Simple bus, confortable seats. Moreover it was almost empty and I could lie down.
Bus Premium, Naga Travel, Oct 6, 2019
A D
Stuck three of us in tiny compartment over engine at back of bus. Not impressed. These spaces not designed for three large western guys.
Bus Express Sleeper 41, Naga Travel, Sep 27, 2019
R H
waited more than 1hour before a restaurant before they search us without saying anything the barkeeper had to call twice to Naga to ask if they come and when
Bus Local, Naga Travel, Sep 26, 2019
T G
Pretty good value for money. Buses have everything! We were on individual sleeper seats. However, we waited a very long time for our bus! Meeting at 6pm at the Haysoke hotel, only to leave at 8.30pm! 2 hours waiting at the bus station, which isn't exactly funky...
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Bus Express Sleeper 41, Naga Travel, Jul 27, 2019
A B
Communication on what bus to get was poor, we got told to stay on transport which was going to Paksa when we were going to Luang Prabang. The driving was crazy and my partner was unable to sleep more than 2hrs. Air conditioning was good and bed wasn’t too bad.
Bus Express Sleeper 41, Naga Travel, Jul 22, 2019
J E
Friendly operators from start to finish and very helpful with border crossing and sim cards.
Bus Premium, Naga Travel, Jul 11, 2019
Y O
The bed cushions were hard, but each person was given one, and they were comfortable!
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Bus Express, Naga Travel, Jul 2, 2019
S F
I like this... It wasn't hassle like I experienced on the way to Vientiane from Bangkok... It was a direct bus from Vientiane to Bangkok... Everything was okay...i was informed from the time you leave... :) thanks
Bus Premium, Naga Travel, Jun 1, 2019
M M
The staff of buse asked for tips before leaving Vientiane.
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Bus Premium, Naga Travel, May 26, 2019
G H
Great. Left it till last minute to pick us up but suppose can understand the logistical probs.
Bus AC Seater, Naga Travel, May 6, 2019
L C
All good. Lovely people running the service. Just a suggestion, maybe have the meeting place for pickup at a place where people can escape the heat while the wait for the driver. Thank you
Bus Premium, Naga Travel, May 2, 2019
H E
I bought the ticket via 12go and I am aware that they are only selling the ticket and are not operating the buses. The bus had 12-15 passengers, give or take, during the tour. The trip between Vientiane and Luang Prabang was interesting and I can summarize it as: Pro: - We made it all the way without any incidents . That said there was several near-misses and some serious incidents observed on the way (see below) - The driver of the bus was politely and friendly - The air-con was not to cold (which is often a problem on this buses) - Plenty of stops en-route (might be annoying for some) ensured that the engine - and most importantly - the brakes could cool down before continue the ride. Con: - We observed a truck involved in a "front to front" collision with another heavy vehicle. This caused some delays both southbound and northbound. - We observed an incident involving two motorcycles with at least two fatalities. Shocking! - I showed up the 1 hour before pick up (as instructed on the ticket) just to experience that I had to wait for 1 hour and 20 minutes for the pick-up. - At the bus station there was some confusion about which bus to take, wen it was leaving etc, but it was sorted out in the end. - The bus was old, noisy and had seen better days. But remember- this is Laos - The roads was bumpy, and to some extent, unpaved. But remember- this is Laos
Bus Standard AC, Naga Travel, Apr 29, 2019
F D
Good trip, good service, beds quite small for 2 people but not much you can do about that! Actually a quite enjoyable 20 hour bus ride!!
Bus Express, Naga Travel, Apr 26, 2019
J M
-do not state which bus terminal. Yes, they’re opposite and I was fortunate in having not much luggage as I went to the wrong one. Others had a lot to carry across the main road! -very hard to find the bus counter as one is inclined to look for Naga Travel when it’s actually something like ‘99’ -Company did not and still have not responded to my email sent 5 days before bus. If they had, I could have gone to the right terminal... -snacks were nice -sleeper bus never chanted at Laos border. Just reclining seats -toilet had no light or flush and smelt the whole bus within an hour of departure -driver was smoking and it filtered to the coach through the endless ‘no smoking’ signs... But, as all the other reviews are the same comments, Naga Travel clearly has no intention of doing anything!
Bus Express, Naga Travel, Apr 16, 2019
A A
Everything is good, except there is no charging station
Bus Premium, Naga Travel, Apr 16, 2019
S H
It was not a sleeper bus. The only quality that could hint to a sleeper bus is that the seat reclined a bit. Only problem was that if you actually did recline the (highly uncomfortable) seat back it hits the person behind you and takes away the already non excisting leg space. In the ticket it said that it could be an older bus but that once you crossed the boarder the bus would change into a sleeper class bus. It did not. The bus ride lasted abou 20-21 hours so you can imagine the joy. I was quite dissapointed as was the whole bus full of people. I am quite short (5'2/157cm) but I left the bus with sore legs, back, neck and arse. I dont want to imagine what it would have been like for someone taller. The thought that kept occurring to me during the journey was: my school bus at home is more comfirtable than this. At least there's wifi on that. On a positive note the staff was very nice, the snacks they gave were good as well and you meet a lot of nice, new people who also think the bus is horrible. That's at least something to bond over.
Bus Express, Naga Travel, Mar 30, 2019
F M
We didn’t change into a sleeperbus. The bus was okay but not for 20 hours. Very late stop to get dinner.
Bus Express, Naga Travel, Mar 30, 2019
M R
They picked us up from our hostel. Left the bus terminal an hour late but I think that’s okay. Thank you!
Bus AC Seater, Naga Travel, Mar 25, 2019
L B
The staff were nice and very helpful and explained what was going on and sold us SIM cards. Luckily we were a couple so the seat/bed that you have to share was fine, but if you’re on your own may be slightly weird sharing with a stranger as they’re not large.
Bus Express, Naga Travel, Mar 13, 2019
B M
Really not a good experience. If I did it again I would pay the small amount more and take a private taxi
Bus Local, Naga Travel, Mar 10, 2019
M L
The bus was late Aircon didn’t work to it fullest Sketchy road, but the driver handled it very well
Bus AC Seater, Naga Travel, Mar 7, 2019
B I
The driver took care to drive delicately to allow people to sleep but let us enjoy Lao music all the way through the night ....
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Bus VIP 24, Naga Travel, Mar 5, 2019
M G
Strenuous road conditions but good comfort!
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Bus AC Seater, Naga Travel, Mar 5, 2019
W V
More than 1 hour late bus with no explanation, different kind of vehicle
Bus VIP 24, Naga Travel, Mar 4, 2019
N S
We were expected to leave at 0900hrs but left at 1000hrs. Very disappointed
Bus AC Seater, Naga Travel, Feb 28, 2019
M T
- The information about boarding and the pickup point was inadequate. - There was a delay of 1,5 hour. - The bus was nice and clean. - The staff was friendly.
Bus Premium, Naga Travel, Feb 27, 2019
S W
we were packed into a mini bus for over 4 hours. 2 passengers had to sit on tiny pull down seats and virtually had their knees around their ears !
Bus AC Seater, Naga Travel, Feb 26, 2019
S P
Pick-up was almost 1h late and the real departure time is actually 20h30. They take you from Haysoke guesthouse to the bus station. The bus was good but the beds really small (2 people on every bed and it was not specified in the booking). The bus was on time and arrived at Luang Prabang around 7h30 am.
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Bus Express Sleeper 41, Naga Travel, Feb 24, 2019
T B
The problem is GoAsia. They sell a trip that does not exist. It said Naga travel leaving 9am. But there is no Naga 9am trip from vientiane, only the 9.30 Soutchai one. This one left only after 10am. Trip itself fine.
Bus AC Seater, Naga Travel, Feb 16, 2019
C L
Bring some earplugs and you are fine.
Bus Express Sleeper 41, Naga Travel, Feb 16, 2019
F J
We booked on 12go.asia. Unfortunatly they charged more to book the bus than the cost of the bus itself. If you book the bus with a local travel shop or at the bus terminal itself it’s much cheaper. On the site it’s also sold as an VIP bus, when it’s just a normaal sleepingbus with not much of sleepingspace.
Bus VIP 24, Naga Travel, Feb 13, 2019
F M
22 hours with no sleeping bus. No lights at the toilet and was smelling really bad. Hopefully i had bought some snacks and water because the bus did no stop for this until 19 hours later. Good thing is that drivers seemed friendly and could understand English.
Bus Express, Naga Travel, Feb 12, 2019
C L
Got my ticket very easy
Bus Express, Naga Travel, Feb 11, 2019
V G
The bus drivers were kind.
Bus Express, Naga Travel, Feb 11, 2019
T W
This was a surprisingly comfortable journey in a pretty good bus. The Air con worked and the seats were comfortable. We were late starting and late arriving but just by 30 mins which isnt bad.
Bus AC Seater, Naga Travel, Feb 10, 2019
N B
The bed in the sleeping bush was hell 1.1m wide for 2 people the Chinese next to me I did not know. The next morning he would not let me go. I saw the toilet and immediately threw in an Immodium and drank nothing more. Just like everyone on the bus. At 17.00 I should be there 18.00 departure 20.30 we are then times gone.
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Bus Intercity, Naga Travel, Feb 7, 2019
L L
Was not happy at all. The bus was late by two hours and there was no communication to when the bus was arriving.
Bus AC Seater, Naga Travel, Feb 1, 2019
A B
The bus was very nice. New and clean seats. AC level just ok. The road a bit bumpy
Bus AC Seater, Naga Travel, Feb 1, 2019
S F
Considering the road is so bad the driver managed it wonderful, but don't expect to arrive on time or sleep much: it is too bumpy. No toilet on board, the driver stopped periodically and we had to pay to use toilet. Bed was clean and water was provided :)
Bus VIP 24, Naga Travel, Jan 31, 2019
W H
My schedule changed and I did not go. Arrived in Chiang Mai too late to go. Since it was non-refundable, just lost only money this time.
Bus Express, Naga Travel, Jan 31, 2019
S T
Upgraded from mini van to ac bus. An hour delay and very confusing staff. But the ride was fine
Bus AC Seater, Naga Travel, Jan 30, 2019
M J
We were booked for a VIP24 bus. A day or 2 before our trip we were contacted that it required to be changed to a van. We agreed, no problem. When we showed up to the bus terminal were were guided to a van, not in the greatest shape??? OK?? Once the trip started and we got into the mountains all of us passengers realized 2 things. The van was old and might not make the trip, and the driver did not know how to drive in the mountains. It was clear to all of us that there were better vans because ALL of them passed us as we crawled up and down the mountain pass in 1st gear. What should have been a comfortable 4 hour trip, became an uncomfortable 6 hour trip. !!!!!!!!! Can't say I got any sort of a VIP service!!
Bus VIP 24, Naga Travel, Jan 29, 2019
O B
Beds are too small for 2 foreigners
Bus VIP 24, Naga Travel, Jan 29, 2019
3.4
232 customer reviews
5
18%
4
32%
3
25%
2
25%
1
0%
75.4% of 232 travelers were presumably happy with Naga Travel as they left good or no review