PTS Transit Service

4.2
123 customer reviews
  • About
  • Popular Routes
  • Reviews

About PTS Transit Service

The two principal things which make travelling by van so attractive are a wide choice of destinations and affordable prices. Not all vans offer top comfort, enough legroom, or luggage space, but these two points compensate. Besides, it is always vans that launch new routes to emerging destinations paving the road to big bus operators if necessary or remaining the only means of transport to bring you there. Very often, vans offer faster service than big buses, more flexible timetable, and more readily adapt to travellers’ needs in the sense of schedule – if there is a temporary growth in demand due to long weekends or national holidays, vans add more vehicles to their daily fleet easier than other operators. Note though that sometimes vans operate from their own van stations or terminals or have a dedicated section in bigger bus terminals. Always check your van's departure and arrival point as it is not necessarily located at the main bus station.

PTS Transit Service is one of the operators to check if you are going to travel by van. They provide reliable van service and offer tickets with easy and secure online booking.

PTS Transit Service Popular Stations

Here is the list of the main terminals from where PTS Transit Service’s vans operate:

PTS Transit Service Top Destinations

Some of the most popular routes on PTS Transit Service’s route map include but are not limited to:

PTS Transit Service Ticket Prices & Van Classes

Opposite to trains or bigger buses, vans rarely offer you a choice of ticket class. All the seats are the same – call it standard, VIP, or whatever. What can differ, though, is the type of the van itself. Some vans seat only 9-10 passengers. For travellers this means wider seats, more space, and a more comfortable trip. Vans which accommodate up to 15 passengers are also ok but be ready to sacrifice on space for your legs and elbows and very often – for your luggage, too. Sometimes it can be a good idea to buy two seats instead of one to ensure a more comfortable ride – yet it pays to check with the operator if they allow this on your route. Before you book your van ticket, read reviews on PTS Transit Service van service to see what to expect.

Travel by Van: Pros & Cons

Pros of VanTravel

  • Vans can be the only way to reach some of the most remote destinations, smaller towns or villages which are connected neither by big buses nor trains.
  • Vans can also take you to some islands connected with the mainland by large car ferries which do not take big buses but take vans on board, too.
  • Due to a smaller size compared to big buses, vans are more maneuverable on the road. It sometimes results in shorter travel time, especially if your destination is not far away.
  • While vans do have an official stop enroute, they can also get you off at a more convenient point – no need to go to the terminal, just ask your driver. Note that it is not always possible, but in many cases, they will cooperate. It can save you both time and money you would have otherwise spent getting off the terminal on foot or by taxi.

Cons of Van Travel

  • Vans accommodating more passengers may feel quite cramped. Expect limited space for your legs and elbows. Some vans limit the luggage for one ticket to one piece. If you have more bags, suitcases, or backpacks, you may be asked to buy a separate ticket for your luggage, which makes the trip twice as expensive.
  • Not all vans run on schedule. On certain routes, vans leave only when full. Do check it with your operator before buying your ticket, otherwise, you may end up waiting much longer than expected until the van fills up.
  • If there are more reckless drivers on any other means of transport than on vans, we are unaware of it. Some companies install speed control units on their vehicles, but it is not a rare case to hear this unit beeping the whole trip through with the driver not paying attention to it. Always remember to buckle your seatbelt while travelling by van. Though sometimes you will need to make an investigation to find out where your seatbelt is.
  • For those prone to motion sickness there is a good piece of advice: take your medicine half an hour before your van trip, especially if your route includes winding stretches. You are more likely to feel motion sick travelling by van than by bus.
Read more

PTS Transit Service Popular Routes

NaN Passengers

PTS Transit Service Company Reviews

Q J
Friendly driver, but the vehicle was very old (but we didn't have any problems).
This review was autotranslated
Van Regional 14pax, PTS Transit Service, Mar 4, 2020
S F
PTS dropped me at wrong hotel but insisted that it was correct. Imade my own way
Van Regional 14pax, PTS Transit Service, Mar 1, 2020
V U
Very good experience. They keep you on all the time and provide you with all the necessary informations. They even send you a remind emali few hours before the trip! I had a very good organised trip from Bangkok to Vientiane.
Van Regional 14pax, PTS Transit Service, Feb 19, 2020
A T
Tutto perfetto
Van Regional 14pax, PTS Transit Service, Feb 7, 2020
S H
It was a positive surprise that the short train ride over the Friendship Bridge was already included. Unfortunately, the driver left earlier because other guests needed to go to the other border point due to their e-visa, but another driver could call him. The van ride was then very good, we could even stop at an atm on the way to get some cash to pay the hostel.
Van Regional 14pax, PTS Transit Service, Jan 20, 2020
N E
This is my second trip with this company, the service was great and the price was fantastic, I will always use them
Van Regional 14pax, PTS Transit Service, Jan 8, 2020
B T
It all worked - lots of waiting/slowness for the train across the river and the visa on arrival, but the guy was there to take us - efficiently but in a very old van partly stuck together with glue - to our hotel. All fine.
Van Regional 14pax, PTS Transit Service, Jan 8, 2020
F M
Despite of a long wait for the Visa on arrival, the driver was efficient and fast to drop at the hotel
Van Regional 14pax, PTS Transit Service, Dec 30, 2019
G W
Expected shared Air-con mini-van from hotel reception to thangaleng station, actually had to walk several minutes from hotel to get picked up open sided rickety tuk tuk that billowed black smoke whenever it pulled away, which came back into tuk tuk. Got to station on time but not as expected.
Van Regional 14pax, PTS Transit Service, Dec 21, 2019
N P
Rated “best!”
Van Regional 14pax, PTS Transit Service, Dec 19, 2019
G L
The process to get from Nong Khai to Vientiane is a little cumbersome but the instructions provided by 12Go were clear. The train was delayed leaving Nong Khai as the engine would not start but otherwise everything went smoothly
Van Regional 14pax, PTS Transit Service, Dec 10, 2019
A A
The driver is very nice and accommodating even his van is old and rusty. Still we were able to get to our hotel safelyýý
Van Regional 14pax, PTS Transit Service, Nov 29, 2019
A A
The van assigned to us is not actually a van but a bigger version of tuktuk
Van Regional 14pax, PTS Transit Service, Nov 28, 2019
A B
Once you pass the Laos border and you do the immigration check at Thanaleng, you are supposed to encounter the van that takes you to Vientiane but this in my experience didn’t happen. No one was there and no one knew anything, so they try convince you to pay a taxi but don’t. Ask someone to use their phone and call the emergency number in your reservation ticket and eventually the guy that was supposed to pick you up will arrive.
Van Regional 14pax, PTS Transit Service, Nov 25, 2019
U F
The trip consisted of two parts: First, you were picked up from the hotel by a minivan and driven to the central bus station. Then it went on with a larger bus to Luang Prabang. In my case, this was in another minivan. The chauffeur mentioned that in case of high passenger volume, a car could also be used, which would increase the travel time somewhat.
This review was autotranslated
Van Regional 14pax, PTS Transit Service, Nov 15, 2019
R
Perfect service, great connection. Hassle free!
Van Regional 14pax, PTS Transit Service, Nov 13, 2019
C K
The driver who dropped us off at the bus terminal in Vientiane was friendly and nice. He picked us up right on time, which was a relief. I was a little confused because I had to move around when changing buses.
This review was autotranslated
Van Regional 14pax, PTS Transit Service, Nov 9, 2019
A O
To be short. 12GO Asia - is the best ticket agency in the world. This is fact.
This review was autotranslated
Van Regional 14pax, PTS Transit Service, Oct 17, 2019
O S
All is fine
Van Regional 14pax, PTS Transit Service, Sep 19, 2019
M M
Amazing service ! Full detailed , everything went well for my first trip !
Van Regional 14pax, PTS Transit Service, Sep 8, 2019
C C
The bus was small an tight and without aircon. But it is stunning and interesting to see the real Laos out of the window - fascinating village life and increadibly beautiful mountain landscape. This journey is taking you through the mountains, including a stop for lunch at the top. Fantastic! And for me this payed out for the difficult circumstances inside the bus. Arrival was about 1 hour late, which I consider ok for an 11 hour journey through the countryside. The operators where very kind, but did not speak a lot of English. Bigger luggage will be put on the roof of the bus.
This review was autotranslated
Van Regional 14pax, PTS Transit Service, Aug 18, 2019
M R
We booked a journey from Vientiane to Vang Vieng. The pick up point was at a train station 30 mins from the city center. We paid 20 usd for a taxi to the train station, where we were picked up by a mini van and driven back to Vientiane! When we got to the bus office there was a sign advertising tickets for a bus for 6 USD each, while we had paid 15 USD. The whole journey was a big waste of time and money.
Van Regional 14pax, PTS Transit Service, Jul 7, 2019
P P
After the sleeper train, we arrived in Nong Khai and had to change trains to one that crossed the border. We filled in our exit papers, and boarded the other train. It was a very small train with open windows that took us to a small village on the other side: Thanaleng to get our Laotian visa. It was 7 a.m. so there was no one there and everything went very smoothly. We paid 1300 Bath. In 15 minutes it was done. A driver was waiting for us in a minivan to take us to our hotel in Vientiane. Very practical, very fast, no problems. We just lack a little information sometimes, they should describe a little more what we need to do and train changes because we are never aware. Otherwise, I'd recommend it!
This review was autotranslated
Van Regional 14pax, PTS Transit Service, Jun 2, 2019
C R
I went from Bangkok to Vientiane. It worked very well. Just one little complaining: I was not sure what would happen when I cross the border to Laos. Fortunately the driver was already waiting at the visa counter and even helped me to fill in some papers.
This review was autotranslated
Van Regional 14pax, PTS Transit Service, May 29, 2019
G J
The drive reached before the train's arrival and took us safely and fast to Vientiane city centre. Nice trip. Please prepare some Thailand Baht small amount bills, and you will use them when just in the city. It's not easy to find a money changer for exchanging Laos kip even in Bangkok
Van Regional 14pax, PTS Transit Service, May 12, 2019
R S
Would totally recommend it. The train arrived on time and there were just a few other passengers, so everyone could just choose a seat. The conductor even opend the windows for better photos. At the station in Laos (just a few minutes away) the Visa on arrival process was easy and efficient. The guy from 12go waited till everyone had his Visa and escorted us to the bus. We were just 3 people, so we had plenty place and the hotels were just 3 houses apart. Arrived half an hour early. Perfect. (Just as an information: you can not collect your train ticket the day before. we tried, just to have them already, but thats not possible.)
This review was autotranslated
Van Regional 14pax, PTS Transit Service, May 3, 2019
L H
We bought a combo ticket that included the trainride from Nong Khai to Vientanne treinstation. And from there we had a small minivan from PTS that would transport is to the big bus on the outside of vientanne where more people would hop on. First of all the train was 1,5 hour late, so the people at the trainstation where very helpfull and made some phone calls. They told us to take a taxi to the border get a signout stamp from thai border control and buy bustickets to transport you over the bridge into Laos. Once there get your visa, take a taxi to the trainstation to be on time for your bus. We did all this and when we came in the trainstation, there is no PTS counter, the people who work at the station are very kind and strated making phone calls to the number provided on the voucher, but no answer. Finnaly a man came Walking to us that was the driver of PTS and he told is we had to wait for the train as there was 1 more person that would come with us. After we waited for 1,5 hour the train arrived and we waited 30 minutes more for everyone the get a visa. Then the minivan driver drives us to the big bus, where we waited more 45 minutes because other people were late also. In the end of has nothing to do with 12go. But the fact they did not answer the phone worried us all. In the end it is better for your money to buy a big bus ticket in Nong Khai or Udon Thani. This is about 180 bath cheaper. The bus ticket from Udon to Vang Vieng will cost 320 bath. We paid 500 bath in 12go from Nong Khai. And in Vang Vieng a big bus ticket can be bought for 350 bath to Nong Khai, and we paid 12go 450 bath. The minivan was terrible ride , very old. No airco and the dust and sand comes right trough the holes and cracks of the van. Not good for your health , so bring face breathing dust masks
Van Regional 14pax, PTS Transit Service, Apr 29, 2019
B H
Overall we managed to reach the destination safely and on time. However, we booked a sleeper van but we got a sleeper bus where the aircon broke down.
Van Regional 14pax, PTS Transit Service, Apr 10, 2019
B H
Smooth and simple
Van Regional 14pax, PTS Transit Service, Apr 8, 2019
F S
The driver who picked me up was very helpful and kind. The bus left 45 minutes late, and we got to Luang Prabang 3 hours late. The bus smelled very moldy and made me cough. The bathroom was closed, which was very inconvenient for me because I was sick. Thankfully the driver stopped many times so we could use the bathroom. The bus service was kind about letting me have my own bed since I am bigger than most Asian people.
Van Regional 14pax, PTS Transit Service, Apr 4, 2019
C P
The 12go staff were super friendly and absolutely lovely when we went to pick up our tickets, and we are bery pleased with the service. The train itself was fine however I recobooking in either first class or lower berths as the lights stay on all nigh and the upper berth beds are thus very difficult to actually sleep in.
Van Regional 14pax, PTS Transit Service, Mar 28, 2019
D M
Van was to old. The guy was on time
Van Regional 14pax, PTS Transit Service, Mar 27, 2019
T S
Super, worked flawlessly and 12go has a nice cafe in Bangkok. Also had a nice talk with the german manager. Greetings to you and thanks for all the advise.
Van Regional 14pax, PTS Transit Service, Mar 23, 2019
M Y
It was not easy to find your counter immediately after immegration.
Van Regional 14pax, PTS Transit Service, Mar 18, 2019
A C
The operator had forgotten to tell us to pick us up at the hotel.
This review was autotranslated
Van Regional 14pax, PTS Transit Service, Mar 5, 2019
C M
We got the train sleeper, and it’s great! More than expected. Once we get to the Dongphosy station we are asked to pay 50baht at the immigration in Laos, and transfer is not hard to find just look for 12go small green table.Though we missed the ticket from nong khai to thanaleng we crossed immigration right away exiting Thailand and missed the ticket booth but all in all a great trip! Would recommend! Keep it up!
Van Regional 14pax, PTS Transit Service, Feb 28, 2019
R L
Good communication and easy process.
Van Regional 14pax, PTS Transit Service, Feb 26, 2019
A C
Pleasant staff. Was it necessary to make the appointment at 6:30 a.m. when the bus didn't leave until 2 hours later?
This review was autotranslated
Van Regional 14pax, PTS Transit Service, Feb 23, 2019
R M
The minibus pick up was great. But beware that the train to Nong Khai doesn’t leave until 17:30 and there is no earlier train, so you don’t actually arrive until 17:45. The company needs to update the tour information.
Van Regional 14pax, PTS Transit Service, Feb 21, 2019
K S
Long and hard on the butt. All okay. Thanks!
Van Regional 14pax, PTS Transit Service, Feb 20, 2019
A J
Verry old minivan to pick us up. Cheaper to take a tuktuk to busstation and buy your own ticket.
Van Regional 14pax, PTS Transit Service, Feb 12, 2019
G B
Excellent friendly, helpful service. Booked on line from UK, picked tickets up in Bangkok and everything smooth without any hitch! Thanks.
Van Regional 14pax, PTS Transit Service, Jan 23, 2019
P M
Our hotel was not on the list. As it was written "any hotel" we choosed one from the list and wrote a comment with our booking that the hotel is wrong. The driver told us there is an additional charge of 100 THB we have to pay to bring us to our hotel...
This review was autotranslated
Van Regional 14pax, PTS Transit Service, Jan 22, 2019
V P
I have pleasure say it's good experience
Van Regional 14pax, PTS Transit Service, Jan 16, 2019
P C
All extremely efficient and entirely straightforward. It’s important to read through the documents and thoroughly prepare for your journey. Reading some other comments it’s clear that not everyone does so! Everything was easy, straightforward and ran on time. Would recommend booking the rail/minivan transfer from Nong Khai - Thanaleng and into Vientiane, which dropped us straight at our hotel. This can also be done through 12GoAsia and made the entire journey stress free
Van Regional 14pax, PTS Transit Service, Dec 31, 2018
H F
Smooth and well handled. Would definitely recommend
Van Regional 14pax, PTS Transit Service, Dec 28, 2018
D N
The transfer van to the hotel was too small for the number of people with their luggage. No information was locally provided so the process was very unclear and slow.
Van Regional 14pax, PTS Transit Service, Dec 26, 2018
H B
everything went smoothly. were dropped off at the desired location
This review was autotranslated
Van Regional 14pax, PTS Transit Service, Dec 17, 2018
O M
We were picked up from our hotel and dropped off at the public bus station where we were handed tickets for the bus by the minibus driver. They said 22,000kip on them so we basically paid $10 for a 5 minute taxi from our hotel. If I was you I would check at the station and buy the tickets yourself for a fifth of the price. Bus was comfy though.
Van Regional 14pax, PTS Transit Service, Dec 11, 2018
S S
Smooth and pretty easy
Van Regional 14pax, PTS Transit Service, Dec 7, 2018
4.2
123 customer reviews
5
54%
4
19%
3
19%
2
8%
1
0%
91.9% of 123 travelers were presumably happy with PTS Transit Service as they left good or no review