Thai Smile

4.7
357 customer reviews
  • About
  • Popular Routes
  • Stations
  • Reviews
  • Schedule and Timetable

About Thai Smile

Quick company intro
One of the few Thai budget airlines based in Suvarnabhumi Airport, Thai Smile began operations in 2012 and is partly owned by Thai Airways. Thai Smile flies to destinations across Asia, including Bangladesh, Cambodia, China, India, Laos, Malaysia and Myanmar.

Routes served by Thai Smile
For all Thai Smile services, those aged over two years old are required to pay for a full price ticket. If you're travelling with infants under two, you'll need to pay around 30% of the fare for them.

Domestic destinations

There is plenty of choice for those flying from Bangkok's Suvarnabhumi Airport to other airports across Thailand. There are around five flights a day to Chiang Mai between 07.00-22.15, priced at around THB1,300. Phuket and Krabi are similarly well served with five and three departures daily, at around THB1,400.

If you'd prefer to explore Thailand and have your heart set on visiting one of the stunning islands in the south of the country then Thai Smile can help. The “Smile Transfer Service” can transport you to Koh Samui or Koh Phangan for around THB2,000, which includes the flight from Suvarnabhumi to Surat Thani airport, an air conditioned coach to Donsak and then a catamaran to whichever island you wish to book. There's one departure per day from Bangkok to each island, with the trip taking five hours to Koh Samui and almost six hours to Koh Phangan.

International destinations

If you want to head across the border to neighbouring Malaysia there are flights every day to both Kuala Lumpur and Penang. Departures to KL cost around THB3,500, taking under 3 ½ hours, whilst tickets for the shorter journey to Penang are usually priced at around THB3,000. Both scheduled flights leave in the evening at 18.25 and 19.25 respectively.

Short international flights to Cambodia, Laos and Myanmar are also available. There are two departures each day to Siem Reap at 07.25 and 18.50, with four each week heading to the Cambodian capital, Phnom Penh (13.50). Both flights cost about THB2,800. There are also four flights per week to Luang Prabang (usually scheduled at 12.25) and one every day leaving for Yangon at 13.15. Tickets for both destinations are often priced around THB2,800.

Further afield, there are regular flights to India and Bangladesh which is uncommon for regional budget airlines. With five flights each week to Jaipur, it's now easier than ever to see the famous Taj Mahal which is nearby. Flights depart from Bangkok at 22.05, with the 4 ¾ hour journey costing about THB4,800. There are also three flights per week to Gaya, taking around 6 ½ hours and priced around THB8,500. Departures to Chittagong in Bangladesh usually cost THB4,000 with two or three scheduled during each week.

There are several destinations in China that are served by Thai Smile three times a week. Tickets to Zhengzhou and Changsha cost around THB4,100 and THB4,400 respectively with several departures week to choose from.

Pros
Firstly, Thai Smile include 20kg of checked baggage in the fare, saving you costly fees at the airport or having to pay for this separately, as is the case with many budget airlines. Before you arrive at the airport it is also possible to upgrade to the “Smile Plus” service where you'll receive an allowance of up to 30kg of luggage to check-in.

Thai Smile also offer complimentary meals and drinks for all passengers, regardless of ticket type. The most impressive thing is the range of meals on offer, there really is something to cater for every diet or requirement, including vegan, halal and gluten free meals. The flights all have on-board entertainment as well, the perfect way to accompany your meal!

Finally, but hugely important to those with an international connecting flight, is the fact that Thai Smile fly from Suvarnabhumi Airport rather than Don Mueang. This is really useful as it will save you a trip across notoriously hectic Bangkok to catch your next flight, saving you precious time, not to mention stress!

Cons
The fares may be a little more expensive than some of their competitors across the region but this is often worth paying for to fly from Suvarnabhumi Airport, especially if you're staying close by or have limited time to catch a connecting flight. After all, you don't want to miss it and have to pay a small fortune to purchase a new ticket.

There are reports that luggage is fairly slow to arrive, something that can add stress if you on a tight schedule. However, in fairness, this is probably more down to the ground staff at Suvarnabhumi Airport rather than Thai Smile staff so there is little that can be done about this, apart from factor in as much additional time as possible for delays.

Keep in mind
The loyalty scheme “Royal Orchid Plus” allows you to build up points on both Thai Smile and Thai Airways flights to use towards future discounts or even free flights. Similarly, the “Smile Pass” that you can select upon booking offers great deals on restaurants, shops, attractions and activities across Thailand. There is a great range of offers including discounts on car hire, complimentary drinks, free gifts and hotel room upgrades.

What travellers say
The best thing about Thai Smile is the fact that the airline is based in Bangkok's Suvarnabhumi Airport, allowing easy connections to Europe, the US and Australia as well as many other destinations. The vast majority of budget airlines operating across Thailand are based at Don Mueang International Airport so you will have to transfer across the city, which will usually cost a fair amount and will no doubt take longer than planned.

Customers are routinely impressed by the quality of the complimentary meals, with an option for every dietary requirement you can think of. Like the offer of complimentary baggage allowances, tasty airline food is an alien concept to many frequent travellers!

Read more

Thai Smile Popular Routes

Krabi - Bangkok
09:25, 10:20, 19:25, 20:20
Bangkok - Chiang Mai
06:30, 07:25, 07:55, 08:30, 10:10, 10:15, 13:10, 13:30, 14:05, 14:15, 15:05, 16:45, 18:40, 19:05
Phuket - Bangkok
09:50, 10:00, 10:05, 10:20, 10:25, 10:55, 11:40, 13:10, 13:40, 14:20, 15:10, 15:30, 16:05, 16:20, 17:05, 17:15, 19:00, 19:15, 19:40, 20:25, 20:35, 21:05, 22:35
Chiang Mai - Bangkok
08:30, 09:25, 10:05, 10:40, 12:10, 12:15, 15:20, 15:25, 15:30, 16:05, 16:10, 16:55, 17:05, 18:45, 20:50, 21:05
Surat Thani Airport - Bangkok
09:25, 10:50
Bangkok - Krabi
07:35, 07:50, 17:15, 18:25
Bangkok - Phuket
07:10, 07:20, 07:40, 08:00, 08:30, 09:00, 09:30, 11:00, 11:30, 13:00, 13:55, 14:05, 14:25, 15:00, 15:05, 16:45, 17:35, 18:05, 18:15, 18:55, 19:10
Bangkok - Surat Thani Airport
07:30, 09:00
Siem Reap - Bangkok
09:25, 09:50
Chiang Rai - Bangkok
10:20, 10:40, 13:10, 14:25, 20:45, 21:15
Bangkok - Chiang Rai
08:10, 08:30, 11:10, 12:25, 18:50, 19:15
Bangkok - Siem Reap
07:35, 07:45
Bangkok - Udon Thani
06:55, 07:25, 12:30, 17:55, 18:10
Hat Yai - Bangkok
08:45, 09:10, 13:20, 14:40, 20:45, 20:55
Bangkok - Khon Kaen
07:00, 10:25, 11:40, 14:10, 15:30, 18:45
Khon Kaen - Bangkok
08:30, 11:55, 13:15, 15:40, 17:00, 20:15
Udon Thani - Bangkok
08:30, 09:00, 14:05, 14:10, 19:35, 19:45
Vientiane - Bangkok
13:25, 13:30, 13:55, 20:30
Bangkok - Hat Yai
06:35, 07:05, 11:15, 12:30, 18:35, 19:00
Bangkok - Ubon Ratchathani
07:00, 07:10, 17:55, 18:00
Ubon Ratchathani - Bangkok
08:40, 09:00, 18:00, 19:40
Bangkok - Vientiane
11:25, 11:55, 18:25, 18:30, 18:35
Phnom Penh - Bangkok
09:40, 09:45, 20:55, 21:05, 21:15
Bangkok - Phnom Penh
07:30, 07:35, 18:25, 18:30, 18:35
Hanoi - Bangkok
10:35, 20:25, 20:40
Bangkok - Yangon
09:35, 09:45, 17:05, 17:10
NaN Passengers

Thai Smile Schedule & Timetable

Flight numberClassDeparture StationArrival StationDepartureArrivalTravel time
WE5120EconomyChiang Mai AirportSuvarnabhumi Airport19:1520:301h 15m
WE120EconomyChiang Mai AirportSuvarnabhumi Airport19:0520:251h 20m
WE5120EconomyChiang Mai AirportSuvarnabhumi Airport16:4518:051h 20m
WE164EconomyChiang Mai AirportSuvarnabhumi Airport15:4017:001h 20m
WE164EconomyChiang Mai AirportSuvarnabhumi Airport15:1516:351h 20m
WE5164EconomyChiang Mai AirportSuvarnabhumi Airport15:0516:251h 20m
WE5164EconomyChiang Mai AirportSuvarnabhumi Airport15:0016:201h 20m
WE8702EconomyChiang Mai AirportSuvarnabhumi Airport14:5516:151h 20m
WE8770EconomyChiang Mai AirportSuvarnabhumi Airport14:4016:001h 20m
WE8770EconomyChiang Mai AirportSuvarnabhumi Airport14:3515:551h 20m
WE5164EconomyChiang Mai AirportSuvarnabhumi Airport14:1515:351h 20m
WE8702EconomyChiang Mai AirportSuvarnabhumi Airport13:3514:551h 20m
WE5110EconomyChiang Mai AirportSuvarnabhumi Airport13:3014:501h 20m
WE8776EconomyChiang Mai AirportSuvarnabhumi Airport12:0013:201h 20m
WE8776EconomyChiang Mai AirportSuvarnabhumi Airport11:3012:501h 20m
WE104EconomyChiang Mai AirportSuvarnabhumi Airport10:3011:451h 15m
WE5104EconomyChiang Mai AirportSuvarnabhumi Airport10:2011:401h 20m
WE5104EconomyChiang Mai AirportSuvarnabhumi Airport10:1511:301h 15m
WE104EconomyChiang Mai AirportSuvarnabhumi Airport10:1011:301h 20m
WE5724EconomyChiang Mai AirportSuvarnabhumi Airport09:0510:251h 20m
WE5102EconomyChiang Mai AirportSuvarnabhumi Airport07:2508:451h 20m
WE8700EconomyChiang Mai AirportSuvarnabhumi Airport06:3007:501h 20m
WE249EconomyKrabi AirportSuvarnabhumi Airport18:3520:001h 25m
WE249EconomyKrabi AirportSuvarnabhumi Airport18:3019:551h 25m
WE5249EconomyKrabi AirportSuvarnabhumi Airport18:2519:451h 20m
WE5241EconomyKrabi AirportSuvarnabhumi Airport07:4009:001h 20m
WE5241EconomyKrabi AirportSuvarnabhumi Airport07:3508:551h 20m
WE136EconomyChiang Rai AirportSuvarnabhumi Airport19:3020:551h 25m
WE136EconomyChiang Rai AirportSuvarnabhumi Airport19:1520:451h 30m
WE136EconomyChiang Rai AirportSuvarnabhumi Airport18:5020:201h 30m

Thai Smile Stations

Suvarnabhumi AirportChiang Mai AirportChiang Rai AirportKrabi AirportHat Yai AirportKoh Samui AirportKhon Kaen AirportNarathiwat AirportPhuket AirportSurat Thani AirportUbon Ratchathani AirportUdon Thani AirportTrat AirportVientiane AirportAhmedabad AirportGaya AirportHanoi Noi Bai AirportKathmandu AirportKuala Lumpur AirportLuang Prabang AirportManila AirportPenang International AirportPakse AirportPhnom Penh AirportPhu Quoc AirportSiem Reap AirportYangon AirportHo Chi Minh AirportSihanoukville AirportSiem Reap Angkor International Airport

Thai Smile Company Reviews

B T
There is no public transport to airport at the evening
flight Economy, Thai Smile, Sep 28, 2022
T G
Delay of the flight over one hour …
flight Economy, Thai Smile, Dec 28, 2021
B P
My trip was cancelled due to covid epedemic and I was rather angry that I did not even get a apology or a redeem voucher for my expense ..overall I know my trip would have been first class as I have travelled this route often to see my girlfriend in Isan We both are hopefully going to be together after this turmoil has passed ..may I wish all your staff to stay safe and continue your service
flight Economy, Thai Smile, Sep 8, 2020
A V
he airlines are great, the seats are comfortable, they feed you. The main thing is that everything is on time.
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flight Economy, Thai Smile, Mar 17, 2020
L K
Complement meal was unexpected and nice. Thank you!
flight Economy, Thai Smile, Mar 4, 2020
B B
Thai Smile is soooo much better than Air Asia.
flight Economy, Thai Smile, Mar 3, 2020
S H
All was the perfect.... Recommended
flight Economy, Thai Smile, Feb 13, 2020
J M
Food serving on flight was good, and a nice surprise.
flight Economy, Thai Smile, Jan 22, 2020
D M
Amazing ride!! Everyone was friendly and polite! I really enjoyed my flight
flight Economy, Thai Smile, Jan 19, 2020
K K
Perfect!
flight Economy, Thai Smile, Jan 8, 2020
J L
My experience of the airport was poor sign posting. Trying to find my way to the only hotel was abysmal.
flight Economy, Thai Smile, Jan 7, 2020
I K
Super easy & straight forward Check in, everything was clearly marked... there was no delay on the runway, we even arrived a bit early in Phuket. Would fly with Thai Smile again for sure!
flight Economy, Thai Smile, Dec 18, 2019
A G
Everything was fine. Nice crew, meal was good, luggage was directly transferred to my next flight.
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flight Economy, Thai Smile, Dec 17, 2019
M C
n our first trip with Thai Smile, we were pleasantly surprised by the hospitality, the service and the smile of the hostesses That's why we chose to travel again with Thai Smile Unfortunately, we were very disappointed by the reception and service on this second flight: no smile, no thanks, no look from the passengers during the service...huge disappointment!
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flight Economy, Thai Smile, Dec 16, 2019
P R
On-time flight, lunch on board. A perfect flight.
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flight Economy, Thai Smile, Dec 8, 2019
M M
Great service
flight Economy, Thai Smile, Dec 6, 2019
S P
Such an easy trip, Thai Smiles Airline far exceeded our expectations by providing a small meal on such a short two hour flight. Very happy travellers
flight Economy, Thai Smile, Dec 1, 2019
R S
Smile is a very good company, they feed you and the flight is one hour, it is quite cheap, I would recommend it without a doubt.
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flight Economy, Thai Smile, Dec 1, 2019
D M
Thé flight was delay for over 1,30 min whit no excuse from the company ,,
flight Economy, Thai Smile, Nov 28, 2019
M B
I was not informed that the flight time had changed. The airline told me that 12Go Asia should have informed me. 12Go Asia told me that the airline should have informed me :( the flight itself was fine.
flight Economy, Thai Smile, Nov 27, 2019
P M
Good servis
flight Economy, Thai Smile, Nov 26, 2019
P M
Super servis
flight Economy, Thai Smile, Nov 24, 2019
G G
The flight had a delay. We got a snack on the plane. Everything was packed n paper containers. Very ecological. So that was reality positive.
flight Economy, Thai Smile, Nov 23, 2019
A I
We had a 10 min delay but other than that had a great trip. They gave tiny sandwiches during the flight which were very tasty. Airplane in good shape and staff very friendly.
flight Economy, Thai Smile, Nov 15, 2019
J L
Excellent flight, fast, comfortable and with a small snack. The worst thing was the indications at the destination airport that were confusing and the staff confused more, do what the signs say and ignore them, they don't understand.
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flight Economy, Thai Smile, Nov 14, 2019
G L
Quick, easy comfortable economy class flight.
flight Economy, Thai Smile, Nov 1, 2019
L L
We traveled with this company, we left on time. It was neither good nor bad. Meal a little light for our taste. Very polite staff.
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flight Economy, Thai Smile, Oct 22, 2019
S J
good services, fast answer, serious, good communication. Thank's!
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flight Economy, Thai Smile, Oct 9, 2019
W J
We took three different Thailand airlines while here and this one was the middle of the three. It wasn’t bad, but it wasn’t amazing. It was good.
flight Economy, Thai Smile, Sep 22, 2019
G D
Perfect. The flight left about ten minutes early and arrived twenty minutes early. The flight attendants are very friendly and helpful. I recommend SMILE THAI
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flight Economy, Thai Smile, Sep 22, 2019
D M
Great trip
flight Economy, Thai Smile, Sep 22, 2019
S S
All was perfect
flight Economy, Thai Smile, Sep 11, 2019
D M
On time very good for the price better than many low price carrier
flight Economy, Thai Smile, Sep 11, 2019
C Z
Perfect!
flight Economy, Thai Smile, Sep 2, 2019
S S
Nice stuff, everything was perfect
flight Economy, Thai Smile, Aug 31, 2019
P G
Very good flight. On time. We had a snack on board which was unexpected and the 20 kgs luggage included in the price. Excelent for a low cost flight. They even did not charge us the extra luggage we had. This was the best flight we had amongst all the Asian low cost flight we took. Will fly smile again for sure.
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flight Economy, Thai Smile, Aug 29, 2019
F C
Great service for a relatively low price.
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flight Economy, Thai Smile, Aug 28, 2019
G R
Great service great flight. They even gave us water and a sandwich on the short flight which was unexpected and a delight. Also liked that the fare included checked luggage unlike other companies that charge for it The staff was kind,nice and helpful I’d definitely fly smile again!
flight Economy, Thai Smile, Aug 25, 2019
O D
Great service and very easy traveling.
flight Economy, Thai Smile, Aug 10, 2019
S P
Very friendly and helpful staff
flight Economy, Thai Smile, Aug 3, 2019
H H
it was just a wonderful flight, cheap comfy included a snack and 20kg luggage for free, couldn't have asked for more just didnt mention that there is a snack, but we got a nice mango pudding celebrating the King's birthday as well :) will sure use it again when im back in Thailand
flight Economy, Thai Smile, Jul 31, 2019
G H
Super, we liked Thai Smile very much.
flight Economy, Thai Smile, Jul 30, 2019
N T
erminal check-in different from the boarding terminal.Summoned to the microphone before boarding because a small lighter in the travel bag.Few people speak English, so it was quite complicated to understand why we were summoned.On the other hand, nothing to say about punctuality.
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flight Economy, Thai Smile, Jul 27, 2019
A V
Perfect!
flight Economy, Thai Smile, Jul 25, 2019
A B
JUST perfect!
flight Economy, Thai Smile, Jul 16, 2019
M C
Great flight. I'm disabled. Superb airport services throughout. Oh, free great tasting coffee in writing area...nice touch. Thank you, all.
flight Economy, Thai Smile, Jul 14, 2019
C P
When I booked my flight, I received it right away. No worries at check-in. Thai Smile is a good company, even for a 1-hour flight, you get a small snack.
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flight Economy, Thai Smile, Jul 10, 2019
L W
We had a three sit for two persons what made it a very comfortable. We even got something to eat during this short flight. The food tasted great.
flight Economy, Thai Smile, Jul 8, 2019
A M
Really nice! Very comfortable. I’m going to book again for monday
flight Economy, Thai Smile, Jul 7, 2019
L D
Friendly. Efficient. Easy
flight Economy, Thai Smile, Jul 6, 2019
4.7
357 customer reviews
5
76%
4
17%
3
6%
2
1%
1
0%
99.2% of 357 travelers were presumably happy with Thai Smile as they left good or no review