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Tony EFirst I didn’t get a confirmation email regarding my trip so I contacted the support. While chatting with the support I finally got a confirmation email saying I got my trip confirmed at 12:00. Then while talking to the support they said they didn’t have any spot left on that bus and that we had to take the next one at 13:00. After some talking we agreed on taking the next one. That’s when the madness started. The driver was absolutely crazy, we have been travelling through a lot of countries in South East Asia and we have experienced a lot of drivers driving fast, but it’s never been as bad as this one. It felt like the driver was driving more on the wrong side of the road then on the right. He was having like chicken race against big trucks that was coming against our tiny van, and every time we were like 5 metres away from the big trucks before he turned back into the right lane again. I even had to ask my wife to move back 2 rows further back in the van so that if we were going to crash she wouldn’t be in the first 2 rows of the van. The driver looked like he was max 20-25 years old and considering the way he was driving he probably didn’t even have a drivers license. We started the trip at 13 and were supposed to be there at 16:45, because of this mad driver we were already at the destination 16:00, 45 minutes earlier than expected and trust me we would have rather spent 45 more minutes on the road rather then feeling afraid for 3h straight.
Van Limousine 9, Duy Khanh Transport (Công ty cổ phần thương mại và dịch vụ vận tải duy khánh), Mar 27, 2024
J
Jesus It was okay. We did one transfer but both vehicles were on the old side of things. Not very comfortable but it was just fine. Driver was speedy in a good way!
Van Limousine 9, Duy Khanh Transport (Công ty cổ phần thương mại và dịch vụ vận tải duy khánh), Mar 13, 2024
DW
D WEfficient, safe, friendly driver. Punctual, clean and comfortable car. Thank you!
taxi SUV 4pax, OUROS Travel (Ouros Travel), Mar 6, 2024
M
Miranda Very helpful, comfortable and fast!
Van Limousine 9, Duy Khanh Transport (Công ty cổ phần thương mại và dịch vụ vận tải duy khánh), Jan 11, 2024
PM
Paula MIt's a hit or miss with most of the operators of the buses/limousines in Vietnam but we have used this operator three times already and other than being late, we've had no other issues.
Bus Express 16, Techbus VN JSC (Techbus Vietnam Joint stock company), Dec 6, 2023
HS
Hayley SWe were told in the email that the location was in Tam Coc and the meeting place was very unclear, all we got were coordinates and a photo of an agency that was closed. After awhile some man was telling us from across the road that it was there at this other agency. He had a list with peoples names for the “7:00 bus” that we had booked but everyone had different times for theirs bus which was apparently all just the same bus. I had 7:00 some ladies had 6:40 and then some guy had 7:20. He then told us that the bus was down and across the road in some lot not even the place he’d gathered us all at. We got on this bus at 7 and didn’t leave until around 7:40! They didn’t offer any water but we did stop at some shop thing at around 3 hours into our 4 hour bus ride. The time management and poor communication was very annoying.
Bus Express 30, Techbus VN JSC (Techbus Vietnam Joint stock company), Nov 19, 2023
BM
Brian MWebsite says 2,5 hours, but took 4,75. Pickup location is incorrect. Once all on board the had to stop and tank gasoline. A 20 minute break (actually 30 min) after 1,5 hours driving. There is nothing express about this ride! I paid extra for being faster.
Bus VIP16 Express, Grouptour (Công ty du lịch quốc tế Grouptour), Sep 30, 2023
AM
Alvaro MWe had a bus trip at 6 pm and we got to the meeting point at 5:45 pm. We were waiting until 6.30 and no one told us anything so I went to ask and the the guy in charge told me some excuses about Vietnamese National Day and that the traffic was terrible and that was why the bus was late. Finally, a private car came one hour and twenty minutes later than we had our trip and picked us up and took us to our destination.
Bus VIP 9 Express, Techbus VN JSC (Techbus Vietnam Joint stock company), Sep 5, 2023
C
Christine Punctual and comfortable.
Bus VIP 18 Express, Techbus VN JSC (Techbus Vietnam Joint stock company), Aug 1, 2023
JA
Joonathan AWe went from Tam Coc to Halong bay. Our driver forgot to pick us up and we had to wait another 2 hours for the next "luxury bus". On the first 9-seater, there were 10 people, one local guy had to sit on a small camping chair for 2hours until someone went off. There were no functional seatbelts and the driver drove like there was no tomorrow, speeding and overtaking every possible vehicle with one hand on the horn and the other hand on the phone. Only reason for 2 stars is we got a 100k refund from a 600k trip and I was happy to make it alive to our destination.
Bus VIP 9 Express, Grouptour (Công ty du lịch quốc tế Grouptour), Jul 12, 2023