KP
Kjell PFirst they told us 1.5 hours before departure that it was delayed, then an hour later they told us it was delayed another hour. When we finally got on the bus they drove us to another place and we had to wait for another 1.5 hours in a parking lot. We ended up arriving 6 hours late to KL. The drivers were ok, but the bus was infested with cockroaches. Not a nice experience. Book another bus company!
Bus VIP, Billion Stars Express, May 21, 2024
WT
William Tthis was the nicest bus i’ve been on for a long time
Bus Express 27, StarMart SG, Apr 10, 2024
SH
Sam HIt said the journey should take around 5 hours 10 minutes but took around 9 hours
Bus VIP, Billion Stars Express, Mar 11, 2024
MC
Maarten CA bit rushed at like the border and stuff, and the 2nd driver wouldnt let me keep my small bag (with all my valuable items) with me in the bus but insisted it had to be in the cabin space, although I had it with me in my seat for the whole first part of the journey.
Bus VIP, Billion Stars Express, Mar 7, 2024
DH
Dagimhiwat HThe bus was over one hour late. The seats were not stable and kept bouncing.
Bus VIP, Billion Stars Express, Feb 21, 2024
JM
Jack Mgreat bus, little delay at the boarder but that was expected. The only thing is the busses are hard to distinguish when you are at the bus stop do make sure you are asking the bus drivers in order to not missthe bus.
Bus VIP, Billion Stars Express, Feb 6, 2024
MG
Max GBus was quite late. The expected arival time was very optimistic. It took about 2.5 h just to leave Singapore and pass customs. Wholw journey took about 7 hours. Keep that in mind.
Bus VIP, Billion Stars Express, Feb 1, 2024
AP
Aahash PDriver was polite but the assistance who is taking out and putting the luggages inside was so rude. Bad behaviour, never told us that we arrived the destination, always talking loudly in midnight.. never again
Bus Express, Super Nice Express, Jan 26, 2024
MA
Maguelone APerfect trip, all works, wifi, charging, very clean and easy driver.
Bus Express, Super Nice Express, Jan 17, 2024
PK
Pascal KWe arrived late and at a wrong place, mzch further from the center than supposed to. The driver said the vehicle was broken, but when everyone was out he just kept driving... He honked very loud and a lot during the drive. It seemed as he was stressed that we where late. He droped us 1h later than scheduled and on a trainstation outside kuala lumpur. So we had to find out by ourselfs how to get to the city. No excuse, no attempt to help us. That was really a bad experience. At least he dropped us at a trainstation and the seats were comfortable. Therefore 2 stars and not only 1.
Bus VIP, Billion Stars Express, Dec 21, 2023
