Great . Driver Mr Duck fluent and safe driving . Bus like business class in a plane. Goes fast and arrive on time. Free wifi
รถบัส วีไอพี มินิบัส, Viet Nam Travel Bus (Việt Nam Travel Bus), 21 ก.พ. 2023
A
Angèle
I am disappointed by the service provided, and the lack of professionalism of the company, while it is quite pricy.
We got told during the day that the bus would leave earlier thank expected and had to rearrange our day to fit their bus time schedule. It seems they offer a lot of buses but then try to optimise the bus loading despite what the customers selected.
There is only one price available, but obviously different seats category.. The seats in the back of the bus are much less comfortable and less spacious. Mine didn't even have a functioning seat belt!
Even if the pick-up and drop-off locations are established on the website, it seems to be actually flexible. This may be a reason for 1 star instead of zero.
This afternoon, we took the cheapest bus from Hue to Hoi An. Booked online on 12GoAsia for 165,750 per person. We were preparing for the worst, but everything went great. Good and safely driving, and most importantly: they even dropped us at the official drop of point that is mentioned in the voucher and on the website. Wow, never thought that we will experience this in the scam country aka Vietnam.
5/5 because of not dropping us off at a remote location where scammy cab drivers al already waiting and lurking for tourists.
Btw: according to 12GoAsia it would take 5 hours to travel. But in reality the journey only took 4 hours including 30m waiting time by the beginning.
The positives: we got to our destination on time.
The negatives: we had to transfer buses two times and neither time did we get information about it. Once we noticed our bags being packed onto the side of the road, then when we asked about it someone pointed in the direction of a random car we had to hop into.
Honestly a little communication would go a long way
Great service, pick up and drop off on time. Great driving and very comfortable bus. Amazing experience
รถบัส ที่นั่งปรับอากาศ, April Adventure (April Adventure), 21 มี.ค. 2024
MP
Maja P
van was on time. one took us out of town and we had to change to another one. don't understand why we had a toilet break after just half an hour or sooner. everything else was great.
Very comfortable drive. The bus was on time. We had seats with massage function, they gave us a bottle of water. And there was AC, which got pretty cold during the end.
Would book this ride again
Oversold tickets so another passenger and I had to wait an hour for the next bus. Barely crammed onto the next bus and it was leaking rain onto me. We did get to our destination without an accident though.